Term and Conditions

Welcome to Acme Acorn Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.acmeacornstore.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and products are available to users who:

• Are at least 18 years old
• Reside in our service areas (most countries except certain Asian regions and remote areas)
• Intend to purchase for legitimate business or personal use

1.2 Intellectual Property Rights

All content on our website, including:

• Product designs and specifications
• Brand names and logos
• Website layout and graphics
• Technical documentation

are the exclusive property of Acme Acorn Store or our suppliers and are protected by international copyright and trademark laws. Unauthorized use is strictly prohibited.

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our premium door hardware products including:

• Door closers and components
• Hinges and latches
• Thresholds and gate hardware

However, slight variations in color or finish may occur. Product images are for illustrative purposes only.

2.2 Product Availability

All products are subject to availability. We reserve the right to:

• Limit quantities
• Discontinue products
• Correct pricing errors

2.3 Professional Advice

While we provide product specifications, customers are responsible for:

• Selecting appropriate hardware for their specific application
• Ensuring proper installation by qualified professionals
• Complying with local building codes

3. Orders and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days from our Savannah, Georgia warehouse.

3.2 Pricing and Payment

All prices are in USD and exclude applicable taxes and duties. We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is due at time of purchase. We verify all transactions for security.

3.3 Shipping Options

We offer:

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
• Free Shipping (Orders >$50): EMS, 15-25 business days

Delivery times are estimates only. Some destinations may have longer transit times.

4. Returns and Refunds

4.1 Return Policy

We accept returns within 15 days of delivery for:

• Unused products in original packaging
• Items with all tags and protective coverings intact

Non-returnable items include:

• Installed or worn thresholds
• Custom/special-order items

4.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Include order number and product details
3. Follow provided return instructions
4. Ship to: Acme Acorn Store Returns, 302 Tuten Avenue, Savannah, US 31415

Customers are responsible for return shipping costs.

4.3 Refunds

Refunds are processed within 3-5 business days of receiving returns. Original shipping fees are non-refundable.

5. Customer Responsibilities

5.1 Accurate Information

Customers must provide:

• Correct shipping and billing information
• Valid payment details
• Complete contact information

5.2 Product Use

Customers agree to:

• Use products only for their intended purpose
• Follow all installation instructions
• Comply with local safety regulations

5.3 Prohibited Activities

Customers may not:

• Resell our products without authorization
• Reverse engineer our products
• Use our website for illegal purposes

6. Limitations of Liability

Acme Acorn Store shall not be liable for:

• Consequential damages from product use
• Delivery delays beyond our control
• Improper installation or misuse of products
• Typographical errors on our website

Our total liability for any claim shall not exceed the purchase price of the product in question.

7. General Provisions

7.1 Governing Law

These terms are governed by the laws of the State of Georgia, USA.

7.2 Changes to Terms

We may update these terms periodically. Continued use of our site constitutes acceptance of changes.

7.3 Contact Information

For questions about these terms:

Acme Acorn Store
302 Tuten Avenue
Savannah, US 31415
Email: [email protected]