Privacy Policy

At Acme Acorn Store (“we,” “us,” or “our”), we understand that your privacy is as important as the security of the premium door hardware we provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website acmeacornstore.com or make a purchase from us.

1. Information We Collect

We collect information that helps us provide our products and services to homeowners, contractors, and DIY enthusiasts worldwide:

Personal Information

• Contact Details: Name, email address, phone number, shipping/billing address
• Payment Information: Credit/debit card details (processed securely via encrypted payment gateways), PayPal information
• Account Information: Username, password (hashed), purchase history, saved preferences

Technical Data

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns, referring website

Commercial Information

• Products purchased, viewed, or added to cart
• Customer service inquiries and communications

2. How We Use Your Information

Like the precision engineering in our door hardware, we use your data carefully and purposefully:

• Order Processing: To fulfill your purchases of door closers, hinges, latches, and other hardware
• Customer Service: To respond to your inquiries from our Savannah-based team
• Website Improvement: To enhance your browsing experience and optimize our product offerings
• Security: To protect against fraudulent transactions, consistent with our PCI DSS compliance
• Marketing: To send relevant product updates (only with your consent)
• Global Operations: To handle currency conversion and international shipping (excluding some Asian and remote regions)

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to our premium hardware solutions:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and IT services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We secure your data with the same reliability as our heavy-duty door closers:

• Encryption: 256-bit SSL encryption for all transactions
• Limited Retention: We store data only as long as necessary for business or legal requirements
• No Stored Payment Data: We never retain complete credit card information on our servers
• Physical Security: Our servers are protected with industry-standard measures

5. Your Rights and Choices

You have control over your information, just as you have control over your door hardware selections:

• Access & Correction: Request to view or update your personal information
• Deletion: Ask us to delete your data, subject to legal requirements
• Marketing Preferences: Opt-out of promotional communications
• Account Management: Update your information through your account settings

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to ensure smooth operation, much like our door components ensure smooth operation of your doors:

• Essential Cookies: Required for basic site functionality and checkout process
• Analytics Cookies: Help us understand how customers use our site
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our products and services are not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically, just as we update our product lines. The “Last Updated” date at the top indicates when changes were made.